Moving Restructured into Perfection

How do you calculate the hours for my move?

The clock starts when our movers leave our dispatch facility. Time will end once move is complete at client designated destination. Time cannot be ended with furniture left in our vehicles.

Is there a credit card or deposit required to reserve a moving date?

Yes, some credit card information is indeed required. The reasoning of course is that once we have reserved that time slot for a certain mover, we are no longer able to schedule any other clients for that time. The reasoning is to ensure the company and the client. We understand that things happen that can not possibly be accounted for. We are flexible and more than willing to work with you. Though as a moving company, our jobs are obviously appointment based. So therefore had to implement a little bit of job security. All you need is a two days notice, otherwise there will be a fee.

How do you ensure the safety of my belongings?

Our movers will arrive in one of our trucks, fully stocked with the highest quality professional materials. We have a systematic way of treating each piece of furniture prior to moving it. This includes disassembly, padding and wrapping the furniture for protection. These procedures are also a stipulation of insurance coverage. Protection of furniture is mandatory.

What are your cancellation policies?

We do have a 48-hour cancellation policy. There will be a $50 fee for any violations. All we ask is for two days notice. We depend upon our scheduled reservations for our lively hood. We hope you understand.

What methods of payment do we accept?

We accept credit cards (Visa, Master Card, Discover, American Express). We also accept: – Cash – Cashier’s checks – Postal money order