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Privacy Policy

Moving done

Who we are

Suggested text: Our website address is: https://helixmoveva.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

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Embedded content from other websites

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These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

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Contact Us

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Frequently Asked Questions

How do you calculate the hours for my move?

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The clock starts when our movers leave our dispatch facility. Time will end once move is complete at client designated destination. Time cannot be ended with furniture left in our vehicles.

Is there a credit card or deposit required to reserve a moving date?

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Yes, some credit card information is indeed required. The reasoning of course is that once we have reserved that time slot for a certain mover, we are no longer able to schedule any other clients for that time. The reasoning is to ensure the company and the client. We understand that things happen that can not possibly be accounted for. We are flexible and more than willing to work with you. Though as a moving company, our jobs are obviously appointment based. So therefore had to implement a little bit of job security. All you need is a two days notice, otherwise there will be a fee.

How do you ensure the safety of my belongings?

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Our movers will arrive in one of our trucks, fully stocked with the highest quality professional materials. We have a systematic way of treating each piece of furniture prior to moving it. This includes disassembly, padding and wrapping the furniture for protection. These procedures are also a stipulation of insurance coverage. Protection of furniture is mandatory.

What are your cancellation policies?

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We do have a 48-hour cancellation policy. There will be a $50 fee for any violations. All we ask is for two days notice. We depend upon our scheduled reservations for our lively hood. We hope you understand.

What methods of payment do we accept?

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We accept credit cards (Visa, Master Card, Discover, American Express). We also accept: – Cash – Cashier’s checks – Postal money order

How it Works

step 1

Get in Touch

Fill the form on our website for a free quote or contact our movers Annandale VA directly.
step 2

Let Us Plan Your Move

Give us the details of your relocation and expect a commitment-free moving estimate.
step 3

Enjoy Your Relocation

Let our skilled Northern Virginia movers plan and execute your relocation from start to end.